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Beech31169536bj9s
New Here ,
Jul 19, 2023 Jul 19, 2023

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I literally bought a subscription to export videos at 4k yesterday and now your app is saying I don't have it and that I need to buy it again. Extremely frustrating.

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correct answers 1 Pinned Reply

Kevin-Monahan Adobe Employee
Adobe Employee , Jul 25, 2023 Jul 25, 2023

Hi @Beech31169536bj9s,

Which subscription did you purchase? Let us know.

 

Thanks,
Kevin

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Kevin-Monahan Adobe Employee
Adobe Employee ,
Jul 25, 2023 Jul 25, 2023

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Hi @Beech31169536bj9s,

Which subscription did you purchase? Let us know.

 

Thanks,
Kevin

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