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Exporting - black screen with audio

New Here ,
May 04, 2022 May 04, 2022

I created a sequence in Rush (desktop version 1.5.62. on MacBook Pro MacOS Mojave) by adding 10 clips taken with iPhone. Everything works fine in the editor but when I export I get only a black screen with audio. I noticed others have the same issue but nothing resolved this issue. I even tried to open it in Premiere Pro and it works just fine in the editor and preview but export generates black screen with audio.

 

Please help, I don't want to lose my work and don't want to do it all over again.

TOPICS
Desktop version , Error or problem , Export
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Adobe Employee ,
May 23, 2022 May 23, 2022
LATEST

Hi there!

Sorry about the trouble. It looks like a GPU issue. Have you considered updating your macOS? On Mac, GPU updates along with OS. Also, let us know the source of the media files you're editing.

 

Let us know how it goes.

Thanks,

Kartika

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