File Import Failure: header erro

[defaultbwxquos73wwg]

Hello, 

I'm trying to import my Jpeg pictures from PC desktop drive to Rush for a video montage but I get an import file failure with error message "header error".

What does that mean? How do I fix it? My pictures work just fine on my PC drive.

Please help

Thanks

[petergaraway]

Hi! 

I'm not sure what this error is. Can you please attach a screenshot of the error and, if possible, share the jpeg image with us to look at? 

Thanks, 

Peter 

[simonp85839779]

i have the same issue. 

hopefully that image is visable.