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First minutes with Adobe Ru on iPad Pro

New Here ,
Aug 14, 2023 Aug 14, 2023

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Hi,

 

I followed all the instruction videos and as said first thing is to create a project and import the video fragments. All I see afterwards is a black screen. No possibility to playback the imported media. 

 

What to do? 

TOPICS
Error or problem , How to , Import

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correct answers 1 Pinned Reply

Adobe Employee , Aug 15, 2023 Aug 15, 2023

Hi there! 

Sorry about the trouble. What type of media files are you editing (codec/ format, frame rate, frame size)? Does it happen with a specific file or project? 

Let us know.

 

Thanks.

Kartika

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Adobe Employee ,
Aug 15, 2023 Aug 15, 2023

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Hi there! 

Sorry about the trouble. What type of media files are you editing (codec/ format, frame rate, frame size)? Does it happen with a specific file or project? 

Let us know.

 

Thanks.

Kartika

Votes

Translate

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Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines