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Freezing since announcement for discontinued sync service

Community Beginner ,
Jan 05, 2024 Jan 05, 2024

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Ever since the notice that Adobe is discontinuing synced project support, my app is stuttering and freezing up and can't play smoothly. Can we please fix this??

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Freeze or hang

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Adobe Employee ,
Jan 05, 2024 Jan 05, 2024

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Hey there, @TAKE2EDITOR,

That's rather weird. Can we get specs on your system/device and media?  Any other details about the sequence that you can share?  Let us know!

 

Thanks,

Kevin

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Community Beginner ,
Jan 13, 2024 Jan 13, 2024

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I'm on iPhone 12 and I have been editing social media videos on my phone for over a year and no lagging or staggering, but since this warning popped up, it's staggering at every cut. It's unbarable. Yes I deleted and installed the app. It's better but still staggering. Nothing peculiar or special about my media. Usually a selfie video recorded on my phone 

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Adobe Employee ,
Jan 15, 2024 Jan 15, 2024

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Does this sound like your issue? https://community.adobe.com/t5/premiere-rush-discussions/performance-last-update-ios-17-1-2-new-rush.... If so, the team is aware of the problem. If not, also let me know.

 

Thanks,
Kevin

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Community Beginner ,
Jan 16, 2024 Jan 16, 2024

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Yes. Sounds close to my experience 

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