Guys please help me fast. Rush is importing my 1080p 60fps videos at like 180p 30fps.

[Team Santis]

I go to import regular, high quality and frame rate videos, and it comes out all pixely and zoomed out, zooming in only makes it more pixely on every single device i try it on. Ive got to get a video to a guy very soon. Very frustrating! I attached what it looks like. Please help. 

[Kartika Rawat]

Hi there!

Welcome to the Rush community. Could you provide more info with us to determine the issue?

• Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
• What's the source of media files?
• Which device have you installed Rush on?

Let us know. Happy to help.

Thank you,

Kartika

[Team Santis]

Version 1.5.12

the source is Apple photos, typically in a MP4 or Mv4 usually. 
iPad 7th gen., IPhone XR and MacBook Pro the issue is on all of them. 

[Kartika Rawat]

Thanks for the info.

Could you confirm if Use Optimized Clips are enabled? If yes, turn it off and see if it brings any change. Also, does it happens with a specific project?

Happy to help.

Kartika

[Team Santis]

How do I do that? I've looked and cannot find it. Also, Some it does it with and some it is not, but I have not been able to find any correlation between why or why not it does it.