Help me

[Giulia00]

They used a subscription using my card without my consent, how can I deactivate it?

[Michael J. Hoffman]

You can cancel a trial or subscription:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

Or if you continue to have difficulties, you can contact customer care:

https://helpx.adobe.com/contact.html

You can can request a chat using the floating link near the bottom of the screen.