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How do I fix red error screens on my media in premiere rush?

New Here ,
Aug 12, 2022 Aug 12, 2022

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My internet went down for a while and when it came back up, pretty much all of my media had an error screen on my slideshow in premiere rush. HOW DO I FIX THIS?!?!

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Community Expert ,
Aug 12, 2022 Aug 12, 2022

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You'll want to try this question on the Premier forum - this one is for Photoshop

 

neilB

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Community Expert ,
Aug 12, 2022 Aug 12, 2022

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I've moved it for you

 

neilB

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Community Expert ,
Aug 14, 2022 Aug 14, 2022

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Hello, Kim - The red screens come from the clips in your project that haven't had a chance to FULLY SYNC from the Internet, since all Adobe Rush projects are cloud-based. Make sure the SYNC indicator (blue circle in the upper right corner, next to the undo/redo arrows) comes full circle before attempting to make any edits.

Hope this helps!
Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!
Anissa • @anissat

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