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I can't view the project in mp4 format

New Here ,
Jan 15, 2025 Jan 15, 2025

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When I try to edit a video in mp4 it is not previewed during editing, when I try to export it I get the image error; I don't know what I could do because I can't export in another format either.

Captura de pantalla (2).png

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Error or problem , Export , Preview

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correct answers 1 Pinned Reply

Adobe Employee , Jan 15, 2025 Jan 15, 2025

Hi marta_3208!

Sorry about that. Could you try some suggestions mentioned here? https://adobe.ly/40wU7zM

 

Let us know how it goes.

Thanks, 

KR

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Adobe Employee ,
Jan 15, 2025 Jan 15, 2025

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Hi marta_3208!

Sorry about that. Could you try some suggestions mentioned here? https://adobe.ly/40wU7zM

 

Let us know how it goes.

Thanks, 

KR

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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