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I have a full adobe cc subscription but Rush is charging me for premium features

New Here ,
Aug 02, 2023 Aug 02, 2023

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I have a full adobe cc subscription but anytime I try to use overlays or anything in premier rush I keep getting asked to pay monthly for the features. Am I misunderstanding my subscription? Or is this not supposed to happen?

 

Any help will be greatly appreciated,

 

Jay Osei

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correct answers 1 Pinned Reply

Adobe Employee , Aug 02, 2023 Aug 02, 2023

No, @OseiJay

You should have access to premium features. Can you contact one-to-one tech support? Here is the link: https://helpx.adobe.com/contact.html

 

The chat pod is in the lower right corner. I hope they can iron out this issue for you. 

 

Thanks,
Kevin

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Adobe Employee ,
Aug 02, 2023 Aug 02, 2023

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No, @OseiJay

You should have access to premium features. Can you contact one-to-one tech support? Here is the link: https://helpx.adobe.com/contact.html

 

The chat pod is in the lower right corner. I hope they can iron out this issue for you. 

 

Thanks,
Kevin

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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