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I have access to music then after awhile it goes red and I cant play the track. Why?

New Here ,
Dec 04, 2023 Dec 04, 2023

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I make a video with some of the music offered in Rush and then after awhile, the auido turns red and I can't hear it anymore. Why?

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Adobe Employee ,
Dec 11, 2023 Dec 11, 2023

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Hi there!

Sorry to hear that. Which device are you using? Could you share the name of the audio files that you're using? Do you see any error messages and codes?

 

Let us know.

Thanks,

Kartika

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Community Expert ,
Dec 11, 2023 Dec 11, 2023

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Are your audio files located on a synced drive such as iCloud, Google Drive, OneDrive, etc.? I've noticed that assets on synced drives frequently lose the link in other Adobe video apps such as Premiere Pro and After Effects. If this is the case, try moving your audio to your local hard drive and relink it.

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