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When I open the program, the previous files appear for a few seconds and then disappear. Have they gone with the change in email address? (the one I was using had to be upgraded).
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Your email address is your login to the Creative Cloud subscription. If you are using a different login, you won't have access to your subscription or the projects in your cloud.
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So I can never change my login name even if the email address used is no longer active??