Import Error in Premiere Rush

[Guest]

I'm using adobe premiere rush. And I keep getting an error to import when trying to add a PNG file. Can someone help me out?

[Shivangi_Gupta]

Hi there,

Thanks for writing in. I understand you're getting an error on importing a png file to Premiere Rush.

What error are you getting?

Which version of Premiere Rush are you using?

Let us know. We're here to help.

Regards,

Shivangi

[anissa_thompson]

Can you confirm that it's an actual .png, and not another format with a .png extension? I had that happen to me and Rush chewed it up and spat it out 😉 If you can re-save or re-export the PNG file, and even try 8-bit, 24-bit, or 32-bit versions to see if there's a difference. Hope this helps!

[Kartika Rawat]

Hi there!

One addition to these questions. What's the source of the PNG files?

Let us know.

Thanks.

Kartika