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Import of MP4 to Rush fails

New Here ,
May 18, 2023 May 18, 2023

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MP4 file imports successfully to Lightroom but does not import to Rush. File is 1.1 GB. Is that the cause of failure?  Thank you 

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correct answers 1 Pinned Reply

Adobe Employee , May 19, 2023 May 19, 2023

Hey Arthur,

I read your message and can understand why you might be confused because H.264 files in .mp4 format is supported. Can you give us more info, for example, which camera shot this footage? Let us know.

 

Thanks,
Kevin

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Adobe Employee ,
May 19, 2023 May 19, 2023

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Hey Arthur,

I read your message and can understand why you might be confused because H.264 files in .mp4 format is supported. Can you give us more info, for example, which camera shot this footage? Let us know.

 

Thanks,
Kevin

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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