• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
2

Issue with Adobe Rush on Windows: Unable to Customize Video Ratio

Community Beginner ,
Apr 27, 2023 Apr 27, 2023

Copy link to clipboard

Copied

Hello,

 

I am writing to report a problem I am experiencing with Adobe Rush for Windows. Specifically, I am unable to customize the ratio of my videos. I have recorded a video that is displayed on a 49-inch Samsung monitor at a resolution of 5120x1440, but I cannot export it properly in this resolution. When attempting to export the video, the aspect ratio cannot be adjusted, and the preview shows only options for 16:9, 9:16, 4:5, and 1:1.

Can you please explain why custom ratios cannot be set for videos in the 5120x1400 resolution?

 

Thank you for your assistance in resolving this issue.

 

TOPICS
Error or problem , Export , Feature request

Views

199

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation