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Issue with Synchronisation rush -

New Here ,
Sep 13, 2023 Sep 13, 2023

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Hello All,

 

I have purcahsed rush few month ago. I start editing video on my phone and I make sure that it is synchronised so that I can continue editing on my computer or tablet.

 

The synchronsiation seems not to be working, as on my computer I can see all the video clip red without the video. On my phone on rush session I can see all my videos.

I have activated synchronisation, and I am connected on the wifi.

 

This is very annoying.

Would someone have the same issue and have a way to fix it?

 

Regards,

Stanislas

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Cloud sync

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correct answers 1 Pinned Reply

Adobe Employee , Sep 13, 2023 Sep 13, 2023

Hi @stan32256586pq6r,

Nice to meet you. Sorry for the issue. What kind of subscription to Rush do you have?

 

Thanks,

Kevin

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Adobe Employee ,
Sep 13, 2023 Sep 13, 2023

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Hi @stan32256586pq6r,

Nice to meet you. Sorry for the issue. What kind of subscription to Rush do you have?

 

Thanks,

Kevin

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