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It keeps telling me that my uploads are unsupported files

ProBlakeSmith
New Here ,
Apr 21, 2025 Apr 21, 2025

Every time I try and make a post, he saying me that the videos I am trying to import an unsupported file

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correct answers 1 Pinned Reply

Kevin-Monahan Adobe Employee
Adobe Employee , Apr 22, 2025 Apr 22, 2025

Hi,

Is this an iPhone? Try turnning off spatial audio in your camera settings. Let us know if it works.

 

Thanks,
Kevin

 

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Kevin-Monahan Adobe Employee
Adobe Employee ,
Apr 22, 2025 Apr 22, 2025
LATEST

Hi,

Is this an iPhone? Try turnning off spatial audio in your camera settings. Let us know if it works.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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