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Lost Footage

New Here ,
Apr 01, 2022 Apr 01, 2022

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I went into my Adobe rush to finish editing my film and all the squares were gray. My footage has been lost/removed. How could this be?? 

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Adobe Employee ,
Apr 01, 2022 Apr 01, 2022

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Hi there!

Sorry to hear that. Which device are you using? Could you try signing out and back into your Creative Cloud?

 

Let us know.

Thanks,

Kartika

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New Here ,
Apr 01, 2022 Apr 01, 2022

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I'll try. I'm using my mobile app 'Ru' app...

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