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1

Lost Premiere Rush projects

New Here ,
Sep 06, 2023 Sep 06, 2023

I had a system reset yesterday and lost four projects that were in progress in Premier Rush. Several very old projects were still in there, but none of the four projects I spent hours and hours on recently. Please help as my deadline is approaching fast and nothing seems to be working. 

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correct answers 1 Pinned Reply

Adobe Employee , Sep 06, 2023 Sep 06, 2023

Hi @Tim25567115oeyp,

Thanks for the message. You lost projects that were in progress? Sorry to hear that. You may want to contact assisted support here: https://helpx.adobe.com/contact.html Ask for the "video queue." I hope they can help you restore the projects. Sorry for the frustration.

 

Thanks,
Kevin

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Adobe Employee ,
Sep 06, 2023 Sep 06, 2023
LATEST

Hi @Tim25567115oeyp,

Thanks for the message. You lost projects that were in progress? Sorry to hear that. You may want to contact assisted support here: https://helpx.adobe.com/contact.html Ask for the "video queue." I hope they can help you restore the projects. Sorry for the frustration.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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