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Lots of projects won't open

Community Beginner ,
Jan 20, 2025 Jan 20, 2025

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This is really undermining the Adobe brand. Projects, that I've spent hours on, keep getting corrupted or something and won't open. I found a "fix" online from a few years ago. The fact that this is still happening indicates this is a dead product.

 

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correct answers 1 Pinned Reply

Adobe Employee , Jan 20, 2025 Jan 20, 2025

Is that right, @steven_2040? Sorry about that. What was the fix you used? I hope we can help you. Let us know more information about your system (or mobile device) and the media you are editing in order to help you better. Sorry for the hassle.

 

Cheers,

Kevin

 

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Adobe Employee ,
Jan 20, 2025 Jan 20, 2025

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Is that right, @steven_2040? Sorry about that. What was the fix you used? I hope we can help you. Let us know more information about your system (or mobile device) and the media you are editing in order to help you better. Sorry for the hassle.

 

Cheers,

Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Beginner ,
Jan 20, 2025 Jan 20, 2025

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Deleting a preferences file down in the application directory under username. Honestly, I've never used such a half-made application. Clearly Rush is not an application that Adobe intends to continue. I'm planning to start using the new Edits software from Instagram when it becomes available.

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Adobe Employee ,
Jan 23, 2025 Jan 23, 2025

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Sounds like you solved your issue, @steven_2040, by resetting preferences. Is that correct? For every non-linear editing product I've ever used, "trashing prefs" is a pretty common troubleshooting step. For some reason, they are one of the key things that can make an NLE. seem like a pile of rotting garbage, so I know how you feel. I would lobby that any NLE can have this happen. I backup a "good" set of preferences so I can always check to see if that might be an issue for any "weird" trouble I have with editing software.

 

Instagram is making an editor? Browser based, no doubt, so you'll have to upload all your footage before editing with it. That doesn't sound like fun. I've tried the editor with Express where you have to do that. Although you can do pretty amazing things, the workflow is a lot slower, so that's my only word of caution with NLEs that don't poll media on your hard drive, only the media you've uploaded. I could be wrong about the Instagram NLE. I'll take a look. In the meantime, we'll be here and we're always willing to help you with any project. Good luck and happy editing.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Beginner ,
Jan 23, 2025 Jan 23, 2025

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I reset prefs. I'm back to CapCut, since it's working again and it's WAY more solid that Rush. Though the AI features in CapCut are a joke. Adobe Express in the web browser is TERRIBLE! I've given them bad feedback about it before. I think the first version of Edits will just be for iOS. I'm told it will come to Android a bit later. Not sure if or when Edits will come to desktop, but given how everyone hates web-based video editing, hopefully they won't go that route.

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Adobe Employee ,
Jan 23, 2025 Jan 23, 2025

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I checked it out. Edits is an in-app mobile only editor, being released on iOS first. It doesn't look integrated with any kind of desktop app or anything like that. It looks interesting, though. If you're on iOS, you should probably check out Project Violet right now. You don't have to wait, just head to the. app store for a download.

 

Cheers,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Adobe Employee ,
Jan 23, 2025 Jan 23, 2025

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I'm curious, but not curious enough to ever launch anything related to ByteDance on any of my devices. However, that is more a discussion for the Video Lounge. Have fun. 🙂

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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