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Missing Graphics when I post to Instagram

New Here ,
Nov 20, 2021 Nov 20, 2021

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I created a jpg file in photoshop and then placed it into my video clip. It looks good when I play the video in Rush, but when I view it after exporting, the graphic is missing. It is also telling me there are missing fonts, even though I used a font that was available in the Rush app. Help.

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Desktop version , Export , Mobile version

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Adobe Employee ,
Nov 23, 2021 Nov 23, 2021

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Hi Lisa21854324pfk8!

Sorry to hear that. Which font did you use? Also, what type of media files are you editing?

 

Let us know.

Thanks.

Kartika

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New Here ,
Nov 25, 2021 Nov 25, 2021

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The font was Winter Calligraphy, I am using jpg files that I created in Photoshop.

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Community Expert ,
Dec 06, 2021 Dec 06, 2021

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I never post directly to Instagram... Why because I need to tailor the text for each post specifically.  The cool thing is you can upload to Instagram videos over 3 minutes on your computer.  This is super nice.  So all the videos I upload to Instagram, I am doing so from my computer. 

 

Just go on Instagram and choose to upload a video from the video page... and bang you got it.

All of the videos on this account have been done that way... https://www.instagram.com/dusselyorkcitystudios/

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