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Missing media?

New Here ,
Nov 06, 2022 Nov 06, 2022

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I have oppenned premire rush today to finish and export a project but this is what I am met with in the large image bellow. The video recordings from my camera and screenn recordings are not vissable and instead are showing as a muted red screen with an exclamation mark.

When i try to export, an error messege apears saying:


Screen Shot 2022-11-06 at 11.59.27 am.png

I have read around about similar issues such as maybe the media is offline?

Would aprietatate an answer and a solution to the issue im having.

-ps The files are MOV files.

Screen Shot 2022-11-06 at 11.42.32 am.png

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Crash , Desktop version , Error or problem , Export , Preview

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Community Beginner ,
Nov 08, 2022 Nov 08, 2022

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This happens when the original files have been moved, renamed or deleted from the computer. You can right click on the asset and press "Find and Connect" to redirect Rush to the new name or location.

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New Here ,
Jan 03, 2023 Jan 03, 2023

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I am constantly getting this issue as well.  I noticed that if you cut the clip within your iPhone rush app, it doesn't override or create a new file with the cut of the clip.  In return, it will show that the file as error because the computer is looking for the longer file and not the clipped version done on the app. Not an expert here but can an expert look into this theory.

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