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My premier rush keeps loading, will I loose my project?

New Here ,
Mar 10, 2024 Mar 10, 2024

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I've been working on a video for many hours and all of a sudden it just started loading. For the past 15 minutes I have been staring at a blue loadibg circle. I am terrified I'm going to loose my video! It's due tomorrow! Im worried closing the app will delete my video. I honestly just don't know what to do, or even why it happens. How can I get it to work again?

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Crash , Freeze or hang

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correct answers 1 Pinned Reply

Adobe Employee , Mar 11, 2024 Mar 11, 2024

Hi @Meredith35989983u5ik,

I read your note. Sorry to hear that you are having trouble exporting the video. Did it finally complete the export? Please let us know so we can help.

 

Thanks,
Kevinj

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Adobe Employee ,
Mar 11, 2024 Mar 11, 2024

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Hi @Meredith35989983u5ik,

I read your note. Sorry to hear that you are having trouble exporting the video. Did it finally complete the export? Please let us know so we can help.

 

Thanks,
Kevinj

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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