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No audio in rush

New Here ,
Sep 19, 2020 Sep 19, 2020

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Just purchased rush. All audio on my pc is functioning normally. No audio on video clips in rush although the audio levels on the lower right are active and moving. Any ideas. India chat support says payment pending is the issue? WTF?

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correct answers 1 Correct answer

New Here , Sep 29, 2020 Sep 29, 2020
I went to hardware manager and disabled audio device. I then re enabled it
and everything works fine now. Hope that helps.

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Adobe Employee ,
Sep 23, 2020 Sep 23, 2020

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Hi there!

We're sorry about the trouble. We can get this checked.

 

Let us know. 

Thanks,

Kartika

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New Here ,
Sep 28, 2020 Sep 28, 2020

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I'm having the same issue. I upload / import videos to edit and the video plays fine, and visually, it looks as though the audio is playing but there's no sound. However, when I play the files on my media player, they play just fine with audio. Help me please... I need to edit video for a presentation next Tuesday.

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New Here ,
Sep 29, 2020 Sep 29, 2020

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I went to hardware manager and disabled audio device. I then re enabled it
and everything works fine now. Hope that helps.

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New Here ,
Dec 11, 2022 Dec 11, 2022

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Hi, have the same problem now. No audio, just video, all clips. all works on iphone, but on my pc - no sound, although i checked all settings - works good. Thank You.

 

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Guest
Dec 16, 2022 Dec 16, 2022

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I have the same problem. Everything works good, YouTube, Adobe stock audio website, music on laptop, but Rush have no audio. Dont know why?

on iPhone audio works. Its just annoying.

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