No hearing sound during preview in Premiere Rush

Report · May 08, 2020

Hi,

I am new in Premiere Rush, trying to create my first project. I have following issue:

1. Premiere Rush is running on Windows 10

2. When added audio into project bar, cant hear any sound, albeit audio graphic bars on right corner are moving.

3. I dont have issues hearing that audio in player and I dont have anz issues with other sounds so it must be Premiere rush.

Added screenshot from my project with audio settings displayed

Any advice? Thanks in advance.

Ivan

Report · May 15, 2020

Hi there!

Thanks for writing in. Please provide more details so that we can determine the issue.

Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
Could you share a screenshot of the Preferences under Edit?

You can try resetting the preferences: Hold down Shift-Alt while the application is starting. Release the Shift-Alt keys when the splash screen appears.

Let us know.

Thank you,

Kartika