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No preview and no upload new images

New Here ,
Jan 04, 2022 Jan 04, 2022

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Hi, again.

 

Finally, I've managed to download my project, Yet I have a few things to correct on it and Rush doesn't enable me to see the preview and add the new image... it's still uploaded the wrong one and now I've to remake all my work!!!!

 

soooo boring! could you fix it?

 

thank you

G

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Desktop version , Error or problem , Export , Import

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Adobe Employee ,
Jan 04, 2022 Jan 04, 2022

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Hi Giulia Della Rosa!

Sorry to hear that you created your project again. Can you share a screen recording of the issue? We'll see what has happened.

 

Thanks,

Kartika

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New Here ,
Jan 04, 2022 Jan 04, 2022

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Hi Kartika,

 

I can't record the video. I can only tell you that the preview is a black empty hole, and as I said previously i cant upload the correct images 

 

I believe that it's a bug

 

could you help me?

 

Giulia

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