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No "Instagram" Destination

Explorer ,
May 20, 2022 May 20, 2022

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Why do I not see Instagram as a Destination? Only "Local".

 

Judge0_0-1653066796448.png

 

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Desktop version , Error or problem , Export

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Adobe Employee ,
May 20, 2022 May 20, 2022

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Hey Judge0! Are you connected to the internet? Have you tried signing out and back into the Creative Cloud desktop app?

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Explorer ,
May 20, 2022 May 20, 2022

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Yes and yes. Still the same.

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Explorer ,
May 20, 2022 May 20, 2022

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Maybe because I'm on an Enterprise CC account? 

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Explorer ,
May 20, 2022 May 20, 2022

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If I did have that option ... is that just an export preset? Or can I actually publish to Instagram directly? THanks

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Adobe Employee ,
May 23, 2022 May 23, 2022

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It could be related to the Enterprise plan if you're on an education plan! Did you get your ID through a school or other institution? You can't publish directly to social from those accounts, unfortunately. You have to take the long way round. Let us know if you're on an education plan! 

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