Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

No "Instagram" Destination

Explorer ,
May 20, 2022 May 20, 2022

Why do I not see Instagram as a Destination? Only "Local".

 

Judge0_0-1653066796448.png

 

TOPICS
Desktop version , Error or problem , Export
385
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 20, 2022 May 20, 2022

Hey Judge0! Are you connected to the internet? Have you tried signing out and back into the Creative Cloud desktop app?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 20, 2022 May 20, 2022

Yes and yes. Still the same.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 20, 2022 May 20, 2022

Maybe because I'm on an Enterprise CC account? 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 20, 2022 May 20, 2022

If I did have that option ... is that just an export preset? Or can I actually publish to Instagram directly? THanks

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 23, 2022 May 23, 2022
LATEST

It could be related to the Enterprise plan if you're on an education plan! Did you get your ID through a school or other institution? You can't publish directly to social from those accounts, unfortunately. You have to take the long way round. Let us know if you're on an education plan! 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines