No Sound on iPad on Rush

[tommyb15252928]

Hi,

I have the newest update on iPad Pro and routinely use Rush to make videos.  I imported a video mp4 into Rush from the creative cloud.  It plays fine on my iPad from the creative cloud but will not play audio or even show a sound track in Rush itself  I tried importing it and starting with it.  Is there something I am missing?    

[Kartika Rawat]

Hi Tommy!

Sorry to hear that. We can get it checked. Can you provide the following information?

• Which version of Premiere Rush are you using? https://community.adobe.com/t5/premiere-rush/finding-the-premiere-rush-version-number/m-p/4788185
• Does it happen with a particular file?
• Just to confirm, are you editing a video from Adobe Stock?

Let us know.

Thanks,

Kartika

[tommyb15252928]

1.5.61 (1074)yes it happens with a file that I made a long time ago with Sony Vegas. It works on every other video editor that I have. Also in opens fine in creative cloud. The only thing it doesn't open on is Rush. It is a shame because I'd like to be able to edit it on my iPad.  I would be more than happy to send you a copy of the file.

[Monica22231772g0du]

Hi,

I am having the same issues on my iPad Pro. I can not hear any audio on the clips or voiceover any of the clips. Did you find a solution that could help the above query?

[johnb7338232]

I am also having this issue. In my case it is compressed 1080 video from a nikon z5. The files play from the files app with audio, but are silent when those videos are loaded into rush. The graphic shows the mic levels bouncing about, but there is no sound. 

[default6w47ue1v3omj]

I am also having this issue. Everything like in previous comment.

[Kevin-Monahan]

Hi @default6w47ue1v3omj,

Please try updating Rush and iOS. if that is not working, may we have more info about your device or computer and the media you are using? Let us know. I hope we can help you.

Thanks,
Kevin

[default6w47ue1v3omj]

Yes, with the last update it works. Thanks
By the way, it is an IpadPro 2021 2TB and the Rush was installed 1 month
ago so the previous version was pretty recent...
Thank you
Best
Tatjana

[Kevin-Monahan]

Great! Glad to hear you are going again, Tatjana (@default6w47ue1v3omj). If you face any other troubles, please write in again.

Thanks,

Kevin