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No visual when exporting

New Here ,
Jan 18, 2022 Jan 18, 2022

I am trying to export a quick video that someone recorded on their phone. We added audio and a text layover, but when we go to export, the visual from the video is gone. The audio and text layover are still there, but no video. Just a black screen. Has anyone else had this problem? Any suggestions?

TOPICS
Desktop version , Error or problem , Export , How to
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Adobe Employee ,
Jan 24, 2022 Jan 24, 2022
LATEST

Hi Emnorgreen!

That's weird. Can you let us know the mobile device is used to capture footage? Which device do you have for using Premiere Rush?

 

 

Let us know.

Thanks,

Kartika

 

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