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Optimization in Galaxy S24 series

New Here ,
Feb 03, 2024 Feb 03, 2024

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Even though they have powerful chips and high benchmark scores, exporting videos takes a very long time. Despite having high hardware power, why does it take so long to output minutes of videos on these phones? I believe that faster transactions could be achieved with proper optimization, and I hope that this issue can be resolved. Thanks in advance.

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Export , Mobile version , Performance

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correct answers 1 Pinned Reply

Adobe Employee , Feb 05, 2024 Feb 05, 2024

Hey @clifftime,

Thanks for the note. I see that your phone isn't listed in system requirements, so that could be the reason for such unexpected behavior with Rush. I apologize that these newer Samsung phones have not yet been added to the list. I will pass along the frustration to the product team, who, unfortunately, do not read this forum. Sorry about that.

 

Take Care,

Kevin

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Adobe Employee ,
Feb 05, 2024 Feb 05, 2024

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Hey @clifftime,

Thanks for the note. I see that your phone isn't listed in system requirements, so that could be the reason for such unexpected behavior with Rush. I apologize that these newer Samsung phones have not yet been added to the list. I will pass along the frustration to the product team, who, unfortunately, do not read this forum. Sorry about that.

 

Take Care,

Kevin

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