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Partialy frozen output video

New Here ,
Aug 02, 2024 Aug 02, 2024

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I'm use Premiere Rush Windows destop version. I've Core i9 vPro with 32GB Ram HP machine.
I've buy license for one month for check this software.
I deal with DJI 4K movies from drone, simple editing, cutting and add transitions between clips.

When processing the second video composed of 6 cut videos, in the rendering output only the first of the 6 videos works "moves" the rest of the clips in the queue are frozen like a photo. Time runs and you can see the transitions but the video is frozen.

I will add that all clips work in edit mode.
I am very disappointed. Is there any way to do this?

TOPICS
Crash , Desktop version , Export , Freeze or hang

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correct answers 1 Pinned Reply

Adobe Employee , Aug 02, 2024 Aug 02, 2024

Thanks for the report, @kkwapien. I apologize for this happening to you. I hope the team can release 2.5 so that you and others will be free of the bug. The only advice that might work for you is to continue using Beta. I just launched it, and it is pretty solid.

 

Otherwise, transcoding the footage in an app like Shutter Encoder might work. DJI Drone footage is quite compressed, and even powerful computers have trouble with it. Sorry for the hassle.

 

Thanks,
Kevin

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New Here ,
Aug 02, 2024 Aug 02, 2024

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UPDATE Info

 

This issue not exist in version 2.5.0 BETA !

I've tested Premier Rush 2.9 & latest 2.10 and there is frozen playback in both versions.

Adobe team, Improve your software please ...

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Adobe Employee ,
Aug 02, 2024 Aug 02, 2024

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Thanks for the report, @kkwapien. I apologize for this happening to you. I hope the team can release 2.5 so that you and others will be free of the bug. The only advice that might work for you is to continue using Beta. I just launched it, and it is pretty solid.

 

Otherwise, transcoding the footage in an app like Shutter Encoder might work. DJI Drone footage is quite compressed, and even powerful computers have trouble with it. Sorry for the hassle.

 

Thanks,
Kevin

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