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edgar30691227krbh
New Here ,
Jun 23, 2023 Jun 23, 2023

Hi I'm trying to upload a video with premiere features which I already have a subscription for and currently trying to purchase again because it's not letting me finish my video

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Error or problem , Export
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correct answers 1 Pinned Reply

Kartika Rawat Adobe Employee
Adobe Employee , Jun 25, 2023 Jun 25, 2023

Hi there! Sorry about the issue. Do you see any error messages? What type of subscription do you have? 

Let us know.

 

Thanks,

Kartika

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Kartika Rawat Adobe Employee
Adobe Employee ,
Jun 25, 2023 Jun 25, 2023

Hi there! Sorry about the issue. Do you see any error messages? What type of subscription do you have? 

Let us know.

 

Thanks,

Kartika

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edgar30691227krbh
New Here ,
Jun 25, 2023 Jun 25, 2023
In Response To Kartika Rawat
I have the app premier rush & I bought the 34.99 premium subscription

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Kevin-Monahan Adobe Employee
Adobe Employee ,
Jul 10, 2023 Jul 10, 2023
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In Response To edgar30691227krbh

Hi @edgar30691227krbh,

Are you saying you have the Creative Cloud "All Apps" plan, or just Premiere Rush Premium? I'm confused on which plan you actually have.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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Resources
Troubleshooting
Find the Premiere Rush Version Number
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Troubleshoot Sync Errors
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Troubleshoot Common Errors
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Premiere Rush Common Questions
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Manage a Premiere Rush subscription
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Contact Adobe Customer Care
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Knowledge Base Articles
Bugs fixed in October 2019 (version 1.2.11) release
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Known issues and limitations in Adobe Premiere Rush
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User Guide
User Guide
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Getting Started
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Rush Mobile Guided Workflow
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