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permiere rush

New Here ,
Jan 23, 2024 Jan 23, 2024

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All  I see when  I put my video in permiere rush is black i can still hear, do stuff in the app, the video will play it will show blackness and I can only hear it? is it because the video is in M4?

If i put an image in jpg it will show up and I can see it. help

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Desktop version , How to

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correct answers 1 Pinned Reply

Adobe Employee , Jan 24, 2024 Jan 24, 2024

Hi @William3499748694yr

Thanks for writing in. Is it possible  to get more info on your system and media? Let us know. Sorry for the problem.

 

Thanks,
Kevin

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Adobe Employee ,
Jan 24, 2024 Jan 24, 2024

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Hi @William3499748694yr

Thanks for writing in. Is it possible  to get more info on your system and media? Let us know. Sorry for the problem.

 

Thanks,
Kevin

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