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Photos distorted upon playback.

New Here ,
Sep 06, 2022 Sep 06, 2022

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Complete newbie. The still photos I uploaded to my video project appear distorted upon playback. As though they have dashes all through the verticle or horizontal lines of the image, such as on a table leg or a metal bar. I have searched the discussion topics to no avail. The photos were taken with my Samsung S10 phone camera. They look fine when I open them on my desktop. How do I fix this?

 

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Adobe Employee ,
Sep 08, 2022 Sep 08, 2022

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Hi there!

Sorry to see that. Can you let us know your system details (OS, CPU, RAM, GPU)? Have you tried other media files?

What happens when you change the preview quality? View > Preview Quality

 

Let us know.

Thanks,

Kartika

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