Play button not working in PREMIER RUSH

[Muslimah5EEA]

Play button is not working, it's not changing to pause even, nor the needle is moving. Can anyone plz help?

[Kartika Rawat]

Hi there!

Sorry to hear that. Can you let us know more about the issue?

• Which device are you using?
• Does it happen with a specific project? 
• What type of media files are you editing (codec/ format, frame rate, frame size)?

Let us know.

Thanks,

Kartika