cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1
Upvote

Please Fix Graphics Install Error

Anjali327703283rrq
New Here ,
Oct 06, 2023 Oct 06, 2023

Copy link to clipboard

Copied

"An error occurred during download from Adobe Stock server. Please try again."

I know this is an issue with .edu accounts, and based on previous posts I know this bug has existed for a while.

I've tried the workaround involving downloading a specific template from the stock.adobe.com website, that hasn't worked for me.

TOPICS
Cloud sync , Desktop version , Import , Performance

Views

96

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Kevin-Monahan Adobe Employee
Adobe Employee , Oct 17, 2023 Oct 17, 2023

Hi @Anjali327703283rrq,

Have you tried what was recommended on this thread? https://community.adobe.com/t5/premiere-rush-discussions/unable-to-add-graphics-in-premiere-rush/td-p/13600221

 

Let us know.

 

Thanks,
Kevin

Votes

Translate

Translate
replies 1 Reply 1
latest latest Jump to latest reply
Kevin-Monahan Adobe Employee
Adobe Employee ,
Oct 17, 2023 Oct 17, 2023

Copy link to clipboard

Copied

LATEST

Hi @Anjali327703283rrq,

Have you tried what was recommended on this thread? https://community.adobe.com/t5/premiere-rush-discussions/unable-to-add-graphics-in-premiere-rush/td-...

 

Let us know.

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Troubleshooting
Find the Premiere Rush Version Number
Troubleshoot Sync Errors
Troubleshoot Common Errors
Premiere Rush Common Questions
Manage a Premiere Rush subscription
Contact Adobe Customer Care
Knowledge Base Articles
Bugs fixed in October 2019 (version 1.2.11) release
Adobe
Known issues and limitations in Adobe Premiere Rush
Adobe
User Guide
User Guide
Adobe
Getting Started
Adobe
Tutorials
Adobe
Rush Mobile Guided Workflow
Copyright © 2024 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices