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Please help me solve the problem

Ed5DC4
New Here ,
Jul 13, 2021 Jul 13, 2021

When adding one of the videos to a track, instead of a picture in the video, a car screen with an exclamation mark appears

TOPICS
Desktop version , Error or problem , Export , Import
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Kartika Rawat Adobe Employee
Adobe Employee ,
Jul 14, 2021 Jul 14, 2021
LATEST

Hi Ed!

Sorry about the issue. We can get this checked. 

  • Where your media files located?
  • Have you created this project on the same device?
  • Does it happen with a specific media?

 

Let us know.

Thanks.

Kartika

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