Pr Rush keeps crashing when open the project on IPAD

[Mousley]

Just start the project and started to upload mp4 files and it crashed.

Still trying to open my project, add files and again crashed

- no error codes or messages

- files are not long (20 sec - 1.5 min)

Thanks

[Kartika Rawat]

Hi Mousley!

We're so sorry about this. 

• Can you Sign out and back into Creative Cloud ID and launch Rush?
• What's the source of media files?
• Could you share crash logs with us to determine what caused this issue? Tap on gear icon > Preferences Share logs.

Looking forward to your response.

Thanks,

Kartika