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Premier Rush image size problem

New Here ,
Jun 21, 2023 Jun 21, 2023

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Why is the image size suddenly changing when running my project 16.9 in premiere rush? How can I revert the project in this case?

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correct answers 1 Correct answer

Adobe Employee , Jun 22, 2023 Jun 22, 2023

Hi @Visual Creation BMA,

I got your note. It sounds like you are not getting reliable playback in widescreen mode. Were the original clips shot in a 9:16 frame size? Please give us a bit more info to go on. A screen recording would be helpful. You can upload it here in a response. I hope we can help. I apologize for the frustration you are experiencing.

 

Thanks,
Kevin

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correct answers 1 Pinned Reply

Adobe Employee , Jun 22, 2023 Jun 22, 2023

Hi @Visual Creation BMA,

I got your note. It sounds like you are not getting reliable playback in widescreen mode. Were the original clips shot in a 9:16 frame size? Please give us a bit more info to go on. A screen recording would be helpful. You can upload it here in a response. I hope we can help. I apologize for the frustration you are experiencing.

 

Thanks,
Kevin

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Adobe Employee ,
Jun 22, 2023 Jun 22, 2023

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Hi @Visual Creation BMA,

I got your note. It sounds like you are not getting reliable playback in widescreen mode. Were the original clips shot in a 9:16 frame size? Please give us a bit more info to go on. A screen recording would be helpful. You can upload it here in a response. I hope we can help. I apologize for the frustration you are experiencing.

 

Thanks,
Kevin

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New Here ,
Jun 23, 2023 Jun 23, 2023

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Hi Kevin, thank you. While working in the original image in the attached image, the image below suddenly appeared and did not improve. When I rendered the project in 4k, it saved with the same error. thanks

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