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Premier rush pro

Michael29690652dvq4
New Here ,
May 02, 2023 May 02, 2023

I pay for the app yet it isnt letting my upload in 4K ? Anyone know why this is ?

 

 

thank you 

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correct answers 1 Pinned Reply

Kartika Rawat Adobe Employee
Adobe Employee , Jul 12, 2023 Jul 12, 2023

Hi there!

Sorry to hear that. Which device are you using for Premiere Rush? Do you see any error codes or messages when you upload 4k files?

Let us know.

 

Thanks,

Kartika

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Kartika Rawat Adobe Employee
Adobe Employee ,
Jul 12, 2023 Jul 12, 2023
LATEST

Hi there!

Sorry to hear that. Which device are you using for Premiere Rush? Do you see any error codes or messages when you upload 4k files?

Let us know.

 

Thanks,

Kartika

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Resources
Troubleshooting
Find the Premiere Rush Version Number
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Troubleshoot Sync Errors
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Troubleshoot Common Errors
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Premiere Rush Common Questions
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Manage a Premiere Rush subscription
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Contact Adobe Customer Care
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Knowledge Base Articles
Bugs fixed in October 2019 (version 1.2.11) release
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Known issues and limitations in Adobe Premiere Rush
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User Guide
User Guide
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Getting Started
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Tutorials
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Rush Mobile Guided Workflow
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