Premier Rush taking up a lot of space even after deleting projects

[Ruslan37912785j5i7]

Hi everyone,

I recently started using Premier Rush and like the app. However, after I was done with my two projects and exported them, I still have 22gb of storage being taken up by the app. I'm not sure how to address this without deleting the app and reinstalling, which would be kind of inconvenient, if i have to do that everytime. Any help would be greatly appreciated!

Thanks,

Ruslan

[Kevin-Monahan]

Hi @Ruslan37912785j5i7,

Sorry about the issue. Click the "Home" icon. Click on the "meatball" (three dots) menu next to any project and choose "Delete from Device." That should work. Please try it and return with questions.

Thanks,
Kevin

[Ruslan37912785j5i7]

Hi Kevin,

Thanks for the quick reply. Yeah, sorry, I didn’t mention it but, yes, I did delete the project from the device. So, I had two projects, exported them, deleted them from device in the app, but the app is still showing up as taking up the same 22gb of storage.

Thanks,

Ruslan

[Windrush57]

Hi Ruslan,

I'm having exactly the same problem with the app. It works perfectly I've exported them then deleted the projects but now the app is taking up 42gb of space it's really annoying.

regards

Roger

[Windrush57 · Accepted solution]

Hi Ruslan,

It seems that the answer at the moment is to delete the app but keep the subscription and then reinstall followed by a brief sign in and that sorts the problem. I guess we'll have to wait for an an update.

regards

Roger

[Ruslan37912785j5i7]

Yeah, unfortunately, that's what I ended up doing myself too. I looked through some forums and it seems like the issue lasted for some time now. Hopefully, Adobe can address soon. 

[Kevin-Monahan]

I'm sorry about that, @Ruslan37912785j5i7 and @Windrush57. You may be correct. I'll inform the product team.

Thanks,
Kevin