• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premier Rush won’t work on the iPad.

New Here ,
Nov 08, 2022 Nov 08, 2022

Copy link to clipboard

Copied

Hello I recently had to update my iPad with the new update of 15.7.1 and since then Premiere Rush will not load on my iPad. I've been onto the App Store and it doesn't require an update but all I get is a plain black screen. Sometimes I get the buffering symbol going round in a circle but most of the time it's just a blank black screen.

 

I can't see any of the videos I've created in the past and I can't upload and create new videos anymore. Why is this happening?

TOPICS
Crash , Freeze or hang , Performance

Views

876

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 08, 2022 Nov 08, 2022

Copy link to clipboard

Copied

Moved thread from Premiere Pro to Premiere Rush forum.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 08, 2022 Nov 08, 2022

Copy link to clipboard

Copied

Ta’Torin,

Is the iPad meeting system requirements? https://helpx.adobe.com/premiere-rush/system-requirements.html Let us know. If it's a capable iPad, try reinstalling the app.

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 09, 2022 Nov 09, 2022

Copy link to clipboard

Copied

LATEST

Thanks Kevin

I deleted it and reinstalled it and it's working fine, the only problem is I've lost all my previous videos. Thanks for your help. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines