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Premier Rush

Community Beginner ,
Feb 23, 2020 Feb 23, 2020

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I think it's very mis-leading that Adobe would indicate Premier Rush as included with my subscription only to find out it is a false statement and another ploy to get more money out of me.  If it's not included with my subcription don't indicate that it is.

 

Very disapointed.

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Community Expert ,
Feb 23, 2020 Feb 23, 2020

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Can you give us some context so we can understand your point?

 

Which plan are you currently on? Are you referring to the Photography Plan?

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Community Beginner ,
Feb 23, 2020 Feb 23, 2020

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What's so difficult to understand?  My Ceative Cloud says Premier Rush is included in my subscription.

 

 

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Community Expert ,
Feb 24, 2020 Feb 24, 2020

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Trying to help you here.......so please try and help us.

 

What's difficult is that we cannot see your screen so we have to guess what you are talking about.

 

Which plan are you on exactly?

 

Can you post a screenshot showing us what you are seeing?

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Explorer ,
Feb 24, 2020 Feb 24, 2020

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I agree with @reradke. Creative Cloud on my desktop indicates that Premier Rush is included in my subscription (Photography Plan) and it isn't - its just a limited trial version that you have to pay for to use fully, so it's NOT included in my subscription. I've wasted some time installing and trying it out and then researching if there was a problem because it was telling me to buy it. It should appear in the "Trials" section below the "Included in your subscription" section.Annotation 2020-02-24 132244.png

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Community Expert ,
Feb 24, 2020 Feb 24, 2020

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Thanks Paul. That's helpful and the screenshot showing Premiere Rush included in the Photography Package looks wrong.

 

See this discussion: https://community.adobe.com/t5/premiere-rush/premier-rush/m-p/10937589?page=1#M3699

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Community Beginner ,
Feb 24, 2020 Feb 24, 2020

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Thank you.  That's exactly what I see.  How can they not know what plan I have?

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Community Beginner ,
Feb 24, 2020 Feb 24, 2020

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It clearly says Premier Rush is included with my subscription.  Thanks for the screenshot Paul.

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Community Expert ,
Feb 24, 2020 Feb 24, 2020

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>> How can they not know what plan I have?

 

Adobe knows what plan you have.

 

I don't work for Adobe. I'm a volunteer and end user just like you. The screenshot now shows the issue clearly.

 

I've passed this issue on to Adobe Employees for them to review and fix the issue.

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Community Beginner ,
Feb 24, 2020 Feb 24, 2020

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Thankyou John.  We should get Premier Rush with our plan as indicated.

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Community Expert ,
Feb 25, 2020 Feb 25, 2020

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Despite what the screenshot incorrectly shows, I do not think Premiere Rush is included in the Photography Plan.

 

That's for Adobe to sort out.

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Community Expert ,
Sep 30, 2021 Sep 30, 2021

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LATEST

Good news, Adobe listened to user feedback and changed the layout of the screen:

 

https://community.adobe.com/t5/premiere-rush-discussions/rush-included-or-not-included-in-photograph...

 

Now, Premiere Rush no longer appears under "Available in your plan" – but rather further down under "Apps to try"... This is a significant improvement and helps make things clearer.

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