• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
2

Premier Rush

New Here ,
Nov 13, 2019 Nov 13, 2019

Copy link to clipboard

Copied

I have a photography plan and notice that it said Premeir Rush was part of my subscripiton plan when looking at all my apps. So I intstall it and now I have to subsribe if I want more than 3 exports. Why would it say its part of my subscription plan when cleary its not. 

Views

2.9K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 20, 2020 Feb 20, 2020

Hi Mario,

We're really sorry for the confusion. Ideally, Premiere Rush is not a part of the photography plan. We'll get it to investigate.

Thanks,

Kartika

Votes

Translate

Translate
New Here ,
Feb 09, 2021 Feb 09, 2021

Copy link to clipboard

Copied

This has just caught me out too.
I thought 'great, I have an extra tool in my Photography subscription'. Downloaded, installed, went through then tutorial, THEN found out the product is crippled. Thanks a lot Adobe, I will now install Openshot.

 

Does anyone know whether it's Trading Standards or the OFT who should be looking into this?

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 30, 2021 Sep 30, 2021

Copy link to clipboard

Copied

LATEST

Unfortunately it was a bit confusing how the apps were presented before... The good news is that Adobe listened to user feedback and changed the layout:

 

https://community.adobe.com/t5/premiere-rush-discussions/rush-included-or-not-included-in-photograph...

 

Now, Premiere Rush no longer appears under "Available in your plan" – but rather further down under "Apps to try"... This is a significant improvement and helps make things clearer.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines