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Premiere pro app crashes, freeze, slow and erases project

New Here ,
Dec 09, 2023 Dec 09, 2023

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I Can not count the times the app on Booth iPad and iPhone chrashes... it happens all the time. 

+ project freezes, will not play properly, and just now it randomly deleted all the work in a project. 

It is so frustrating. I do not understand, that you above all will set your name on this. 

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Crash , Error or problem , Freeze or hang , Performance

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correct answers 1 Pinned Reply

Adobe Employee , Dec 10, 2023 Dec 10, 2023

Hi @Stine34159679ed0g,

I read your post. I think I know what's going on. Can you update Rush? Let us know what happens.

 

Thanks,
Kevin

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Adobe Employee ,
Dec 10, 2023 Dec 10, 2023

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Hi @Stine34159679ed0g,

I read your post. I think I know what's going on. Can you update Rush? Let us know what happens.

 

Thanks,
Kevin

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New Here ,
Dec 11, 2023 Dec 11, 2023

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Hi

the app is fully updated, and was also at the time for the big crash. Problems with crashes, freezing, and movies that plays poorly when editing a project has been a problem for as long as I have had the app.

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