• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Premiere Rush closes after I open it

New Here ,
Jul 06, 2024 Jul 06, 2024

Copy link to clipboard

Copied

I just installed Premiere Rush on my laptop to edit videos. Whenever I open the software, it lets me choose the aspect ratio and title. Then, I go to choose the file that I want to edit, and the software just closes without me pressing anything. Is there any way I can fix this?

TOPICS
Crash

Views

55

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Jul 16, 2024 Jul 16, 2024

Hey John,

I appreciate the note. Your issue may be related to the media OBS generates. It often isn't the best because it contains a variable frame rate, and Premiere Rush might have trouble with that.

 

Download the free Shutter Encoder and try it out. Transcode the footage to H.264 with a constant frame rate or ProRes LT (better performance and a constant frame rate but with a much bigger file size. Still, I use it.). Let me know if that works for you. It's an added step, to be sure, but it wi

...

Votes

Translate

Translate
Adobe Employee ,
Jul 09, 2024 Jul 09, 2024

Copy link to clipboard

Copied

Hi @John38457229uqhh,

I got your message. Have you read the system requirements, and are you meeting them? What about your footage? Is it supported? Please provide the community with more information so we can assist you ASAP. Sorry for the frustration.

 

Thanks,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 14, 2024 Jul 14, 2024

Copy link to clipboard

Copied

Hi Kevin,

All everything on my laptop meets the requirements to use the software, and
if it helps, I use OBS studio for the footage that I use.

Thanks, John

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 16, 2024 Jul 16, 2024

Copy link to clipboard

Copied

LATEST

Hey John,

I appreciate the note. Your issue may be related to the media OBS generates. It often isn't the best because it contains a variable frame rate, and Premiere Rush might have trouble with that.

 

Download the free Shutter Encoder and try it out. Transcode the footage to H.264 with a constant frame rate or ProRes LT (better performance and a constant frame rate but with a much bigger file size. Still, I use it.). Let me know if that works for you. It's an added step, to be sure, but it will really make your workflow smoother.

 

I hope the advice helps. Let the community know if that works for you.

 

Cheers,
Kevin

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines