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Dear Pro,
I have done my video editing in the premiere rush for a few hours. When I re-open it, the clip cannot be played and a few seconds later the whole screen screezed. I tried over ten times and the same happened. Would you assist and save my file?
Thank you.
Best Regards,
Ricky
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Hi Ricky!
We'll do our best to save your project! Could you tell us some more info so we can help?
I need to see your computer's information (OS, RAM, CPU, GPU) and I would like to know what version of Rush you're using. Here's how to find out which version you're on!
Thanks,
Caroline