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When I open a file from whichever cloud solution (for example OneDrive or Creative Cloud) the app hangs and crashes. The same files works perfectly if they're stored locally on the computer.
I have the latest updates both of CC, Premiere Rush and Windows 10.
Is there something that Rush doesn't handle when the file needs to be downloaded?
Tried:
Event Viewer tells me this:
Created a dump file and ran a debug of it through WinDbg, but it didn't tell me much. Received the following:
FAULTING_THREAD: 000055ec
PROCESS_NAME: Adobe Premiere Rush.exe
ERROR_CODE: (NTSTATUS) 0x80000003 - {EXCEPTION} Breakpoint A breakpoint has been reached.
STACK_COMMAND: ~0s; .ecxr ; kb
SYMBOL_NAME: boost_threads!boost::this_thread::interruptible_wait+29b
MODULE_NAME: boost_threads
IMAGE_NAME: boost_threads.dll
FAILURE_BUCKET_ID: BREAKPOINT_80000003_boost_threads.dll!boost::this_thread::interruptible_wait
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 15.1.0.48
FAILURE_ID_HASH: {c3d472c4-701a-8c3d-a5c4-aafe075caa46}
Seems like it just freezed for an insanely long time. Fixed it by choosing "Always keep on this device" on a OneDrive folder.
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Is it crashing, or is it taking a very long time to download the associated footage?
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Seems like it just freezed for an insanely long time. Fixed it by choosing "Always keep on this device" on a OneDrive folder.