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Premiere Rush Crashing
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/t5/premiere-rush-discussions/premiere-rush-crashing/td-p/11952741
Apr 06, 2021
Apr 06, 2021
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Hello I really need some help
I have had Rush for only afew months and have made afew videos. Afew months ago for some reason it will only work for a short period of time or if you try to export, it will crash. When it crashes it uses all 64GB of my PCs RAM.
The program is unusable at this stage. Can anyone help? Ive tried reinstal and clearing the cache.
Photos attached of RAM use after only afew seconds of use.
TOPICS
Crash
,
Desktop version
,
Error or problem
,
Export
,
Freeze or hang
,
Performance
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Adobe Employee
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/t5/premiere-rush-discussions/premiere-rush-crashing/m-p/11984682#M9598
Apr 21, 2021
Apr 21, 2021
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Hi Gordon!
We're sorry about the trouble. Could you share more information?
- What are your system details (OS, CPU, RAM, GPU)?
- Does it happen with a specific project?
- Are you getting any error codes or messages when it crashes?
Let us know. Happy to help.
Thanks,
Kartika
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Gordon408
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/t5/premiere-rush-discussions/premiere-rush-crashing/m-p/11985851#M9603
Apr 21, 2021
Apr 21, 2021
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Hello
Thanks for getting back to me.
Windows 10 64bit
64gb RAM
Ryzen 5
RX5700 XT
570x chipset
No messages, just stops after about 10 seconds of use. It task manager ut
uses up all 64gb of RAM when the fault occurs.
I installed an older version an seems to be abit better.
Thanks
Thanks for getting back to me.
Windows 10 64bit
64gb RAM
Ryzen 5
RX5700 XT
570x chipset
No messages, just stops after about 10 seconds of use. It task manager ut
uses up all 64gb of RAM when the fault occurs.
I installed an older version an seems to be abit better.
Thanks
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting.
Learn more